PopPals support
Get help with PopPals.
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Common questions
Is PopPals free?
Yes. You can play the whole game for free; optional purchases only save time.
Do I need an internet connection?
No. PopPals is fully playable offline.
How do lives work?
You have five lives and one refills every 20 minutes. You can also earn lives from the daily reward or a rewarded video.
What does “Remove Ads” do?
A one-time purchase permanently removes banner and interstitial ads. Optional rewarded videos stay under your control.
Which languages are supported?
English and Turkish.
Which devices are supported?
iPhone and iPad with iOS 16 or later.
Where is my progress stored?
On your device and, if iCloud is enabled, in your private iCloud storage so it syncs across your devices. You can reset it from Settings.
Is it suitable for children?
Yes. It is rated 4+ and does not collect personal data.